We Are Open For Business
Yesterday we shared a notice regarding an ongoing IT infrastructure outage and can confirm today that this outage appears to be the result of a cyberattack.
While we are unable to share specific details at this time, our terminals and drivers are effectively picking up and delivering freight while we work through this event. We’re working as quickly as possible to resolve this issue and to return to business as usual.
We are immensely grateful for the dedication and responsiveness of our more-than-22,000 employees and the way they’ve banded together to keep serving our customers and each other.
We also extend our appreciation to customers and vendors for their patience and support during a challenging time. Thank you to our many customers who have reached out to offer their help. The best way to help right now is to allow us to do what we do best, picking up and delivering your freight. If you need to schedule a pickup, please call or text your Account Manager. You can also fill out the form on this page with your pickup details so that our Customer Care team can forward them on to the appropriate terminal.
We will continue to share updates with you as we work through this incident.